Returns will only be accepted with prior authorization by EVDM Corporation. Contact Customer Service for details regarding the return process
Returns will be inspected for damage and abuse prior to any replacement/refunds. For cells, A123 recommends either laser or resistance welding of cell interconnects — any other connection method that injects large quantities of heat into the cell (e.g. soldering) will void the warranty and cells damaged in this way or by improper battery pack construction will not be replaced nor refunded.
A 15% restocking fee will apply to any returned orders.